Denise "Sam" Carlson

Organizations, Awards, Activities

• Certified Insurance Service Representative (CISR)
• Minnesota County Recovery Association Member (past)
• Minnesota Family Support & Recovery Association Member (past)
• United Council on Welfare Fraud Member (past)
• Beltrami County Human Services Labor-Management Committee (past)
• Beltrami County Labor-Management Sub-Committee on Insurance (past)
• Bachelor of Science - Business Administration
• State of Alaska Licensure: Property/Casualty Producer
• Proud Parent of a University of Alaska student

Work History

Responsible for sales and support of commercial and personal lines property/casualty insurance sales. Provides quality control for submissions and policy deliveries. Maintains lead position contact with several carrier relationships and is Personal Lines placement manager.

December 1990 - August 2004: Beltrami County Human Services, Collections Officer

Negotiated terms and recovery options in formal and informal probate estates, negotiated payment arrangements, obtained judgments and researched appeal issues, calculated and enforced support obligations and fees for recovery of public funds, prepared and presented formal arguments in child support judicial system. Accounts payables, tracking for programs for budget/grant compliance, accounts receivables. Monitored legislative and other issues affecting recoveries and policies, monitored procedures for compliance with Minnesota Laws and Rules, prepared and presented annual budget projections and quarterly progress reports to the Director and County Board.

June 1989 - June1990: Niro Atomizer, Inc., Secretary/Office Coordinator

Hired for on-site office support for a multi-million dollar construction project. Performed receiving, tracking and expediting of construction materials, maintaining punch-lists, progress reports, purchase order and correspondence files.

May 1988 - June 1989: Accountemps, Inc., Accounting Clerk/Technician

Performed accounting support for numerous companies including Pillsbury Corp., Guthrie Theatre, and Marigold Foods.

January 1988 - May 1988: Best Western Tower West Lodge, Guest Services Agent/Accounting Tech.

Performed guest check-in/out services, office support, accounts receivables and payroll.